Shipping Policy
Thank you for shopping with Melissa.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery:
- Poland: 1–3 business days
- Europe: 3–7 business days
- International: 7–14 business days
Delivery times may vary during holidays or due to customs processing.
Shipping Costs
Shipping charges are calculated during checkout based on your delivery location.
Free shipping may be available during promotional campaigns or on qualifying orders.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email.
Incorrect Address
Please ensure your shipping information is accurate before placing your order. Melissa is not responsible for delays caused by incorrect addresses provided by customers.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the package and product.